Below are some basic and standard metrics that we find many organizations using to help you get started measuring HR:
Metric | Formula |
Absence rate | # days absent in month ÷ (average # of employees during a month x # of workdays) |
Benefit or program costs per employee | total cost of employee benefit/program ÷ total # of employees |
Benefits as a percent of salary | annual benefits cost ÷ annual salary |
Compensation as a percent of total compensation | annual salary ÷ total compensation (salary + benefits + additional compensation) |
Compensation or benefit revenue ratio | compensation or benefit cost ÷ revenue |
Cost per hire | recruitment costs ÷ (compensation cost + benefits cost) |
Engagement or satisfaction rating | percent of employees engaged or satisfied overall or with a given aspect of the workplace |
Percent of performance goals met or exceeded | # of performance goals met or exceeded ÷ total # of performance goals |
Percent receiving performance rating | # of employees rated under a given score or rating on their performance evaluation ÷ total # of employees |
Revenue per employee | revenue ÷ total # of employees |
Return on investment (ROI) | (total benefit – total costs) x 100 |
Time to fill (average) | total days taken to fill a job ÷ number hired |
Training/development hours | sum of total training hours ÷ total # of employees |
Tenure | average # of years of service at the organization across all employees |
Turnover (annual) | # of employees exiting the job during 12 month period ÷ average actual # of employees during the same period |
Turnover costs | total costs of separation + vacancy + replacement + training |
Utilization percent | total number of employees utilizing a program/service/benefit ÷ total number of employees eligible to utilize a program/service/benefit |
Workers’ compensation cost per employee | total workers compensation cost for year ÷ average number of employees |
Workers’ compensation incident rate | (number of injuries and/or illnesses per 100 full-time employees ∕ total hours worked by all employees during the calendar year) x 200,000 |
Yield ratio | percentage of applicants from a recruitment source that make it to the next stage of the selection process |
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